RHQ has carefully crafted one of the most respected brand names in IT staffing, achieving this recognition by hiring the right people, and delivering measurable results. RHQ’s seasoned team members are knowledgeable in a comprehensive list of current skills and technologies and bring detailed industry knowledge forward to our clients.
RHQ has built a practice focused on project management by selectively employing the industry’s most skilled and proven project managers, project leaders, and consultants – each with multiple years of experience supporting and leading large, integrated implementations at some of the largest organizations in the US.
Application Support and Managed Services
Managing your current applications while your team focuses on strategic initiatives is a key capability at RHQ. Our deep application knowledge married to our focus on customer service provide our clients with a cost-effective way to take on important tasks while continuing to support what’s in place today.
RHQ consultants, knowledgeable in a comprehensive list of current industry vendors including SAP, Oracle Cloud, Workday, Guidewire, Fiserv, Microsoft, SAS, Epic, Cerner, VMware, Salesforce, Allscripts, Informatica, Kronos, Infor, Citrix, Qlik, and Pega among many others.
Organizations that make the investment to document clearly defined business and in the case of healthcare, clinical, process workflows realize immense benefits. RHQ helps our clients realize the value of the systems they’ve implemented by mirroring technology capabilities to important client workflows. RHQ Endorsed Professionals (REPs) leverage a process to identify gaps and evaluate potential changes to system design and build and to workflow leveraging industry best-practices and experience. Not only does this level of scrutiny ensure all process, technology, and personnel gaps are identified, but it promotes rapid adoption of an ideal future state.
RHQ’s testing methodology follows a proven process, leveraging industry tools to ensure the IT solution is ready to work within the end user workflows as designed. Our consultants can assist organizations with the development and the execution of a complete testing program including unit testing, integration testing, regression testing, system testing, and final acceptance by the end users.
Achieving successful end user adoption is the goal of any training initiative. RHQ’s training methodology, leveraged by our team of experienced trainers establishes a comprehensive training program that supports and reinforces operational workflow changes required by a technology implementation. Working within a training governance structure with key components and contributors, we design a training curriculum and delivery modalities that address specific learning needs of the varying audiences in the system. Instructor led classroom training offerings, web-based training programs and situational-workflow training options are our core training competencies.
Development and Database Administration
A critically important role in today’s IT departments, RHQ offers full stack developers and database administrators to support full development and maintenance of application suites.
Full support of agile development processes, development, management and business analyst roles.
Help Desk/Service Desks Services
RHQ’s help desk services are focused on improving customer service that enhances the user perception of the IT department capabilities. We can assist with Help Desk workflow and design that best supports your organization’s goals. We provide trained help desk specialists who understand key incident management processes to support the scaling of enterprise help and service desks.